Finding PLM resources that meets your organizational needs can be challenging. 

Organizations are looking for someone who can:

  • Be technical enough to support all levels of the solution
  • Have a good understanding of Organizational Business Processes
  • Understand Industry Best Practices
  • Maintain a Good User Experience through documentation, training and service desk support
  • Proactive identify improvement opportunities
  • Have a strong understanding of Enterprise Systems and Roadmap
  • Awareness of new releases and functionality
  • Be an advocate for the organization's PLM Strategy
  • ...AND DO THIS ALL PART TIME!!!

The Managed Services from J-Squared Technologies Inc.™ has been designed to provide organizations access to our team of professional resources at an affordable cost to provide the skill set(s) to meet your needs.

 

Professional Resources at an Affordable Cost

With the Managed Services Support from J-Squared you will have access to:

Reliable Point of Contact

Your Customer Services manager will act as your concierge to triage any issues on your behalf

Service Desk

Support Resources available to troubleshoot problems with Incident Management and Prioritization

Preventative Maintenance

Planned activities to monitor and prevent system degradation

Custom Development

Optimization utilities and integration support

System Support

For on-premise or hosted solutions provide the environment support (Integrity Checks, Patches, Upgrades, Server maintenance)

Application Management

Design, development and configuration of the PLM System

Data File/Migration Services

Merge, bulk cleansing or other data support

Oracle PLM managed services diagram

Benefits of Managed Services

  • Scale effort to meet your requirements and budget
  • Reliable point of contact
  • Access to expertise and best practice strategies
  • Increased efficiency
  • Allows organization to focus on core objectives
  • Reduce operational expenses
  • Improved vendor management
  • Future roadmapping support

Managed Services Overview

  • Service Desk
  • Preventative Maintenance
  • System Support
  • Application Management
  • Custom Development
  • Integration Support
  • Data/File Migration Services

Managed Services Expertise

  • Agile PLM
  • Oracle Cloud – SCM/PLM